"Do you consider your business a straight line or a loop? The traditional business development model is: you acquire a client, execute for the client, and get compensated by the client—both initially at the signing ceremony and continually through new business and advocacy. What I want you to consider is closing that loop and ensuring that every investment of effort you make in working on your business creates an accretive business."
For more on this, and other actionable best practices, download Chapter 1 from Duncan’s book "The Blue Square Method" today at thebluesquaremethod.com