A Powerful Question

“If you could add one thing to your client experience with us, what would it be?”

This is a powerful question to uncover your clients’ needs. But sometimes, the client may tell you, “There’s nothing I can think of.” In that case, instead of simply celebrating that everything seems fine, take it as an opportunity to reposition your value!

This short clip explains how. 

Check out my full conversation with Steve Phillips here: paretosys.co/AODM_ep48