Always On with Duncan MacPherson Podcast - Episode 23
Lavish Your Clients With Service with Cathi Durrell
In the current tech-absorbed world, imagine handwritten cards’ impact on your client experience. It adds a personal touch that other forms of client communication might lack!
In this episode, Duncan MacPherson joins Cathi Durrell, owner of Lavish Cards, to discuss how fee-for-service professionals can take their relationship management to the next level with fine-art greeting cards.
Cathi and Duncan discuss:
- Actionable strategies that lead to client loyalty, client engagement, and client advocacy
- How greeting cards reinforce your image as a goal-based professional
- What to do if you can’t find the time to send out personalized greeting cards
- Unconventional card ideas to improve your branding
- And more
