Purpose and process are two sides of the same coin in any successful client relationship. Your purpose is the "why" behind everything you do"the deeper motivation that drives you to serve your clients with excellence. Your process, on the other hand, is the "how" - the steps you take to deliver consistent, high-quality results.
When clients understand both your purpose and your process, it strengthens trust and deepens the relationship. They'll see the bigger picture and know you're not just focused on transactions; you're committed to helping them reach their goals with purpose and integrity.
Ready to elevate your client relationships by aligning purpose with process? Watch "The 3 Essential Questions to Deepen Client Relationships and Boost Referrals" to dive into the strategies that foster loyalty and referrals: https://youtu.be/ame0baUhVJI
Driving Enterprise Growth
Includes Q&A - with Duncan
Includes Q&A - with Duncan
Tuesday, December 17th at 12 pm ET
For RIA and Broker/Dealer enterprise leaders, the mandate is clear: scale advisor impact, retain valuable clients, and drive net new assets. But achieving these goals across a large advisory team requires a strategic approach that balances growth with high standards of client engagement.